Return policy

Returning your order

Many of our apparel items are made on demand specifically for you! Unfortunately this means those items are unable to be returned. If you are not completely satisfied with your order please reach out to us for additional information about the items you wish to return.

For items that are able to be returned you may send your merchandise back in new condition, with its original packaging, within 30 days of receiving your order to receive a full refund, less original shipping and handling.

Return instructions

Contact the Overture Customer Service Team for detailed instructions and a return authorization (RA) number.

Place the order back in its original packaging and include the original order number and RA number inside the package, in order to expedite processing.

Ship the package to Overture Premiums & Promotions, LLC, 800 S. Northpoint Blvd, Waukegan, IL 60085. Ship the package via UPS, and keep your tracking number in case reference is needed. (Please note that Overture Premiums & Promotions, LLC is not responsible for receipt of returns sent via uninsured U.S. parcel post).

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